Frequently Asked Questions
Here’s some information to help you navigate important areas of our wash:
How do I sign up for a Monster Monthly Club Membership?
You can sign up at the wash in person, or fill out your information on our website.
What happens if I get a new license plate or a new car?
Easy! Just come into the office at the wash and one of our customer service representatives will transfer your plan to reflect your new plate or vehicle.
How do I cancel my Monster Monthly Club Membership?
We would hate to lose you, but if you need to cancel for any reason, simply come into the wash office and one of our managers on duty will help you cancel your plan.
When Will I be billed for my Monster Monthly Club Membership?
The day you sign up for your Club Membership will be your first day in the club. We will auto-draft your credit card on that same date each month as long as you are a member.
Can I use my Monster Monthly Club Membership on more than one vehicle?
Monster Monthly Club Membership is specific to one vehicle only. If you would like to add other vehicles you will need to purchase a separate club plan.
What happens when I cancel my Club Membership?
Your plan will run out on the last day of your billing cycle. You will be billed for the full month.